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CUSTOMER SERVICE

We've Got the Power!
We're an Authorized Retailer of the Top Brands in hockey. When you shop at the Jerseys Unlimited, you can rest assured that the top manufacturers of hockey apparel stand behind us. We work hard to maintain our distinction as authorized retailers of the best in hockey. We earn these honors because we continually offer great selection, backed up by the best in customer service. Translation: The brands you trust trust us.

Credit Cards
We accept two major credit cards - Visa and MasterCard. Please be sure to provide your exact billing address and telephone number. Incorrect information may cause a delay in processing your order.

Money Orders, Cashiers Checks, Company Checks, & Personal Checks
JerseysUnlimited.com accepts money orders, cashiers checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashiers check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed.

International Customers
Orders sent by air only. Please specify type of service expedited (fast) , or express (faster). Rates are calculated by dimensions and not actual weight. All international shipments must be pre-paid by either VISA, MASTERCARD.

Returns and Exchanges
Include the packing slip that you received with your shipment. Send the package securely wrapped, insured, and prepaid. You Must Call 770.704.6960 or e-mail us for a Return Authorization Number to put on the outside of the box and for the address of our warehouse! All returns will be charged a 25% restocking fee.

Return Procedures
Call us toll free at 770.704.6960 or e-mail us to obtain a Return Authorization Number. All returns must have the RA# clearly marked on the front of the package underneath our address.

The customer is responsible for all shipping costs related to returning the product.

A 25% re-stocking fee will be charged on returned items.

Only brand new, unused product will be accepted as a return. If the product has been used, the return will be voided.

Security
We don't want anyone using your credit card number, either. That's why we insist that any transaction on this site is totally secure. Our friends at IBM will actually encrypt your credit card number to prevent online theft.

Back Orders
We work hard to ship all orders the same day. But, occasionally, because of product demand, if a certain team or product is out stock or we are short some sizes we'll contact you via e-mail or by phone.

Questions
For questions about the status of an order, stock availability,special questions about sizing or colors, please feel free to call 1.800.548.1154 - For you international fans, it's 770.704.6960

Don't Forget, There's No Sales Tax!
* Tax-Free Shopping Remember, when you shop at JerseysUnlimited.com, you can forget the sales taxes. Shopping at JerseysUnlimited.com is always sales tax-free, and that means an extra savings at checkout. Translation: You save even more by shopping on the Web. *GA residents are not exempt from sales tax.

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